Fixing Nacelle Reference Errors

Last updated: May 9, 2024

If you encounter a "Cannot find a Nacelle reference" message in your Nacelle index, there are several possible reasons for this problem. For a more detailed explanation of why this issue occurs, please refer to this page.

Performing a Full Re-Index

One quick but temporary solution to resolve this issue is to perform a full re-index. While this solution usually works, we recommend that you continue reading to fully resolve the issue.

Updating Webhook Settings

To ensure that Nacelle receives updates whenever a new image, video, or file is added to an entry, follow these steps:

  1. Navigate to the Webhook Settings page in Contentful.

  2. Select the appropriate webhook.

  3. In the Content Events section, make sure to select "publish" and "unpublish" for Asset.

Checking Publish Status

Another common cause of this issue is an unpublished reference. Ensure that images, and referenced entries are not in draft mode. For more information, please refer to this page.