Why Can't I See My Product in Nacelle?

Last updated: August 8, 2024

Having a product in your Shopify dashboard does not guarantee that it will appear in Nacelle. 

Product is in Draft Mode

Products in draft mode are ignored by Nacelle. By switching a product to "Active," under Product Status Nacelle will know to index it.

Nacelle App Isn't Selected

If you haven't already done so, setup a Shopify connector. When completed, you should have an app in Shopify named "Nacelle." For products you want indexed, select this app under Sales Channels and Apps, and save.

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